นีเท็น เจ็ท+

Yes! The NEATEN Jet+ is a fully waterproof dental flosser (IPX7 rated), meaning you can safely use it in the shower as part of your morning routine. Its seamless design also makes it incredibly easy to clean and maintain.

Absolutely. The NEATEN Jet+ is designed as a water flosser with a large water tank that provides enough capacity for a continuous 60-second deep clean, ensuring you don’t have to stop and refill mid-floss.

Absolutely. The NEATEN Jet+ is the ultimate water flosser for travel thanks to its compact, cordless design and long-lasting battery. For added convenience, every purchase includes a free waterproof travel pouch, making it easy to pack securely and use as a water flosser for office use or on-the-go.

Each NEATEN Jet+ kit includes the cordless power unit, 4 specialised tips (including an Standard Tip, Sensitive Tip, Orthodontic Tip, Tongue Tip), a USB charging cable, and a travel pouch.

The Jet+ is designed to be ergonomic and lightweight, weighing only 328g. It provides a premium, sturdy feel without being bulky in your travel bag.

Yes. The NEATEN Jet+ is highly recommended as a water flosser for braces, implants, and bridges. Traditional floss can be difficult to maneuver around wires, but our pressurised water stream easily clears debris from brackets and hard-to-reach areas.

Definitely. We’ve designed the Jet+ to be a top-tier water flosser for sensitive gums. It features multiple pressure settings, including a "Soft" mode that provides a gentle yet effective clean without causing irritation or bleeding.

Clinical studies show that high-pressure water flossing is significantly more effective than string floss for plaque removal. The Jet+ reaches deep between teeth and below the gumline to eliminate 99.9% of plaque biofilm.

Yes, you can add a small amount of your favorite mouthwash to the water tank to enhance your oral irrigator experience and leave your breath feeling extra fresh.

To ensure the best plaque removal and gum health, the NEATEN Jet+ comes with four specialized nozzles:

• Standard Nozzle: Your daily go-to for deep cleaning between teeth and along the gumline.
• Sensitive Nozzle: Designed with a softer flow for those with sensitive gums or for users new to water flossing.
• Orthodontic Nozzle: The essential water flosser for braces; it features a brush tip to scrub around brackets and wires.
• Tongue Scraper: Specifically designed to remove bacteria from the tongue surface for fresher breath.

The Jet+ offers a range of 1300–1800 pulses/min to suit every comfort level:

• Soft: A gentle pressure ideal for beginners or those with sensitive gums.
• Normal: Standard pressure for efficient daily oral hygiene.
• Strong: High-intensity pulses for a powerful deep clean and maximum plaque removal.
• DIY Mode: Fully customizable! This allows you to find your perfect pressure level manually—perfect for tailoring your experience.

The NEATEN Jet+ is built for convenience. A full charge takes less than 5 hours and provides up to 30 days of flossing (based on daily use). This long-lasting power makes it the ideal water flosser for travel or office use, as you rarely need to bring your charging cable along.

We offer fast, tracked shipping on all orders. Typically, your NEATEN Jet+ will arrive within 3-7 business days, depending on the delivery country. Once your order is processed, you will receive a tracking number via email.

Yes, we stand by the quality of our products. Every Jet+ comes with a 1-year warranty covering any manufacturing defects. Your dental oral hygiene is our priority.

We want you to feel confident in your purchase. You can try the NEATEN Jet+ for 30 days, even if it has been opened or unsealed. If you aren't satisfied with your plaque removal results or overall experience, you can return it for a refund. Please note:

• The device must be returned with all original parts and accessories.
• For hygiene reasons, all used returns are safely disposed of and never resold.
• Customers are responsible for the return shipping fee, which varies based on your country.

As shipping rates vary globally, the return fee depends on your location. To initiate a return and get a quote for the shipping label, please contact our support team at cares@neaten.co. We will provide you with the return instructions and the specific fee for your region.

We offer a wide variety of secure payment options to make your checkout seamless:

• Credit/Debit: Visa, Mastercard, and American Express (AMEX).
• Digital Wallets: WeChat Pay, Touch 'n Go (TNG), and GrabPay.
• Local Southeast Asian Methods: We support various local bank transfers and e-wallets across Indonesia, Vietnam, Thailand, and the Philippines (including ShopeePay, GCash, and more).

Yes! We partner with ATOME to offer flexible financing. You can split your purchase into 3 or 6 monthly installments with 0% interest and no hidden fees. It’s a great way to invest in your dental oral hygiene without the upfront cost.

Currently, we do not offer COD. All orders must be processed through our secure online payment gateway to ensure the fastest processing and tracked delivery to your doorstep.